State Farm® Insurance Agent Neomia Banks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deborah Lewallen
February 11, 2024
3
out of
5
rating by Deborah Lewallen
"Too expensive..lady who helps with the rates was not knowledgeable and was informative."
Pedro avalos Soto
January 18, 2022
5
out of
5
rating by Pedro avalos Soto
"Elvia is hands down one of the greatest insurance agents I have had the pleasure of working with, she is always on top of things and ready to get things moving very responsible, have been with this insurance company for years and don’t plan on leaving… THANK YOU ELVIA FOR ALL YOUR HARDWORK…👏🏻👏🏻"
We responded:
"Thank you Pedro for your review. Your business is appreciated. We always strive to give the very best service. Elvia and I look forward to providing you with great service for many more years."
Julio De leon
January 13, 2022
5
out of
5
rating by Julio De leon
"Best insurance agency in town , very professional and attentive to customer needs ,been with them for many many years and will continue for my car/home/ and life insurance needs👍👍👍👍👍👍👍"
We responded:
"Thank you Julio for your 5 star review. Our goal is always to give the best possible service. Thank you for allowing us to serve you for so many years. We look forward to many more years. We appreciate your business. Neomia Banks"
Addi Simmons
October 7, 2021
5
out of
5
rating by Addi Simmons
"This State Farm Location has been very helpful with all our insurance needs. Elvia is always ready to help and very experienced and we appreciate her very much!"
We responded:
"Thank you Addi for your great review. Our goal is to always give the best possible service. Your business is really appreciated!! Elvia and I both look forward to providing you with great service for many years - Neomia"
Terrenia Fitts
October 7, 2021
5
out of
5
rating by Terrenia Fitts
"I have been with Neomia Banks-State Farm Insurance for years. I cannot imagine being with any other agency. No matter what my needs have been in regards to auto, home, or life insurance, Neomia Banks has been there. They answer questions comprehensively, return calls promptly if I call after hours and follow up on any services provided. Her office staff is exceptional “Elvia.” If you want a good insurance plan and excellent customer service, Neomia Banks - State Farm Insurance Agency is Highly Recommended."
We responded:
"Thank you Terrenia for your wonderful review. We are extremely happy to have you as a customer and grateful for your business. Elvia and I look forward to continuing to providing you with exceptional service for many years to come.-Neomia"
Joe A. Diggs
September 14, 2021
5
out of
5
rating by Joe A. Diggs
"Great customer service"
We responded:
"Thank you Joe for your great review. Our goal is to always give great customer service. Thank you for the many years you have allowed us to be of service to you. Really appreciate your business- Neomia"
Irma Molina
September 13, 2021
5
out of
5
rating by Irma Molina
"Excellent customer service. Always prompt to answer my question."
We responded:
"Irma, thank you so much for your great review. We appreciate your business and always strive to give excellent service. Look forward to being of service to you for many more years to come - Neomia"
oralia amaya
September 3, 2021
5
out of
5
rating by oralia amaya
"I just want to say that the service is awesome and that I have the pleasure to say that I’ve been with them for more than 10 yrs and I don’t have any bad comments with the service, on the contrary is getting better and better."
We responded:
"Oralia, thank you very much for the great review!!! We always try to give the best service. We appreciate you trusting us with your insurance needs and look forward to serving you many more years- Neomia"
Nancy Gonzalez
September 2, 2021
5
out of
5
rating by Nancy Gonzalez
"Great service! Elvia helped me get the best policy and answered any questions I had. Highly recommended."
We responded:
"Hi Nancy -Thank you for taking a moment to give us such a great review! Our goal is to always give the best possible service. Your business is really appreciated!! Elvia and I both look forward to providing you with great service for many years - Neomia"
Rosa Cordova
September 2, 2021
5
out of
5
rating by Rosa Cordova
"Only have good things to say about this agency. Elvia is always very helpful and easy to communicate with."
We responded:
"Thank you Rosa for your great review. We appreciate your business! Elvia and I both look forward to serving you for many years . Thank you for your business.-Neomia"
Esther Ortega
September 2, 2021
5
out of
5
rating by Esther Ortega
"Elvia is hands down one of the greatest insurance agents I have had the pleasure of working with. Her knowledge and excellent customer service does not go unnoticed. She goes above and beyond to help her customers. I highly recommend giving her a call she will do her best to provide you with the best rate."
We responded:
"Hi Esther, We will always try to provide you with the best customer service experience possible. We appreciate your business! Elvia and I both look forward to serving your future insurance needs! - Neomia"
Deyanira Avalos
September 2, 2021
5
out of
5
rating by Deyanira Avalos
"Great service and great agent! Elvia is so professional and easy to work with. Def recommend her!"
We responded:
"Thank you Deyanira for taking the time to share your positive experience with us. Your feedback is important to us and appreciated. Elvia and I look forward to serving your future insurance needs! -Neomia"
Vicky Ramos
September 2, 2021
5
out of
5
rating by Vicky Ramos
"Elvia is always willing to help better your insurance rate! Been with them already a little over 2 years & Mrs. Banks always calls to wish me a happy birthday!! Highly recommend !!"
We responded:
"Hi Vicky, Thank you for your wonderful review!! I love calling you on your special day. You business is important and appreciated. Elvia and I both look forward to helping you with your present and future insurance needs - Neomia"
Tracey Price
November 6, 2020
5
out of
5
rating by Tracey Price
"Awesome customer service. Always professional and timely."
We responded:
"Hello Tracey, Thank you for your review and rating. Our goal is to always give the very best service. It is a pleasure doing business with you."
tag (Tag)
September 18, 2020
1
out of
5
rating by tag (Tag)
"I called and left a VM and no one ever called me back. Someone texted me and I asked them to call and they never did. I had someone email me and I asked them to call and they never did. I tried to call back and no one picked up of ever returned my call even after that. Pure dropped the ball there. I ended up going with state farm but another agent in town got back to me with in 20 min and had me signed up in 35 min.------ after reading the agents reply I would like to confirm I did get a phone call and voicemail 24 hours AFTER this review and a few weeks after the inquiry."
We responded:
"Hi Aaron I am so sorry we were not able to connect. We tried calling a couple of times and didn't get an answer, therefore leaving a voice message. Since we were not able to reach you by phone, we sent you an email. We were probably on the lines when you called. However, we did not have a voice message to return your call. We make every attempt to return calls. I am glad you were able to obtain coverage. I would have loved to serve as your agent. If I can be of an other assistance, my number is 325-672-6491. Neomia Banks, Agent"
Fredarick Wilson
March 8, 2020
5
out of
5
rating by Fredarick Wilson
"Neomia Banks has been my insurance agent for a long time, and she is the best. Her staff has always been helpful when we need to adjust our insurance policy."
We responded:
"Hi Fredarick, Thank you for your review. We appreciate and thank you for your business. Please reach out to us anytime we can be of service. Neomia Banks, Agent"
R C
January 5, 2019
5
out of
5
rating by R C
"Great service from the staff Elvia is fantastic in all aspects, and Mrs Banks makes sure you are completely Satisfied and she will give you all the options for you to choose for your best needs.. my Family are very Satisfied with Mrs. Banks and her staff. Highly Recommended. Thank you Mrs. Banks and Staff.."
We responded:
"Thank you Ruben for recognizing Neomia Banks State Farm Insurance Agent and Team. We are here to give you the best possible service. Thank you again for your recommendation."